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    Frequently Asked Questions

    Will I receive the same product that I see in the picture?

    Yes, the equipment and gear shown in our photos are exactly what you’ll receive upon purchase. We take pride in accurately representing all our surfing products to ensure your complete satisfaction.

    Where can I view my sales receipt?

    Your sales receipt is automatically emailed to you after purchase and can also be accessed in your account under “Order History.” If you need another copy, please contact our customer service team with your order number.

    How can I return an item?

    To return an item, simply complete the return form included in your package or download it from our website, then ship the unused item back to us within 30 days of purchase. Once received, we’ll process your refund within 3-5 business days.

    Will you restock items indicated as “out of stock?”

    Most seasonal surfing equipment marked as “out of stock” will be restocked within 2-4 weeks, though specialty items may take longer. You can sign up for email notifications on product pages to be alerted when specific items become available again.